by Rochelle Romeo | Apr 16, 2019 | Customer Service
Customer Experience Strategy In order to stay competitive in the years ahead, retailers must connect with their customers on a much deeper level than just their products. The days are gone where retailers could solely focus on merchandise. Today, customers crave a...
by Rochelle Romeo | Dec 16, 2018 | Customer Service
Never A Better Time for Providing Outstanding Customer Service The retail landscape continues to change. Brick and mortar operations are struggling to achieve sales goals as online retailers continue to develop optimal logistics for getting product from their...
