Are your stores overwhelmed with the volume of emails and tasks sent regularly by corporate?


Do your managers consistently skim through emails to “figure out” which ones pertain to them?


Is your leadership team spending excess time in the office instead of on the floor serving the customer?


Are your stores receiving the same message from multiple sources?
Can your field team improve their ability to prioritize?

Gatekeeper with the Stores Consulting Group

Communications are often inconsistent and come in varying forms. tSCG provides gatekeeper and task management solutions to manage the flow of communications to stores.  Gatekeepers decide which tasks corporate sends to stores, what are the priorities, and at what times – thereby shielding stores from being inundated with constant, unnecessary communications.

40% of the American workforce wishes they received fewer emails

The average manager spends more than 3 hours per day on email


Gatekeeper programs start in the store to understand status quo and capture the challenges the stores are currently facing.

  • Define task management requirements and processes
  • Define specific timelines
  • Review all current c0mmunications (source, content, value)


During implementation, tSCG works with throughout the organization to focus on change management and compliance.  This ensures that stores are getting the right information at the right time.

  • Create task manager protocols
  • Work with contributors
  • Establish communication requirements




tSCG works together with the client to ensure a continuation and sustainability plan are in place.  tSCG helps the organization transition from “project mode” to the way the client does business.

  • Create business calendar of activities
  • Continual feedback to contributors


Using a blended team of consultants and client resources we work with our client organizations to train and build the required expertise to both achieve and sustain results. Leveraging our team’s prior experience with all channels of retail, we will bring fresh ideas to the table on how to run the business rather than suggest different ways of doing the same thing or reworking internal analyses.


With a broad exposure to technology solutions, we recommend and implement only the tools that work. We are not vested with any particular solutions or vendor packages.

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