Every Supermarket operator is judged on it’s fresh departments; are yours in the elite class? No other set of activities enhance image, sales, and margin while simultaneously reducing shrink and supply costs than a holistic improvement effort across all your fresh departments. 

Our fresh programs create consistent, improved operations; these programs return sustained benefits of $35,000 to $70,000 per store per year.

Do you want to facilitate easier and ‘better’ decisions when department managers are not on site?

Are you interested in working with Operations to increase the execution and effectiveness of your Merchandising Plan and increase your in-stock position without incurring excessive losses?

Do you want to know what technology the most successful grocery operators are leveraging for success?

Are you looking for a sustainable program that locations will embrace?



Develop the FIM strategy that is right for your company


Support project from RFP through Rollout


Ensure accountability and full knowledge transfer is in place

Fresh Item Management - Consulting Services

Strategize with client to improve:

  • Store clustering and variety alignment based on demographics, volume, and micro markets
  • Item and category management
  • Adoption of activity-based costing and pricing strategy
  • Process improvement directives through the implementation of production planning enablers such as: case tagging, standards of readiness, minimum and maximum display standards, and sell-down strategy
  • Open and closing procedures
Evaluate and improve:

  • Scheduling/staffing effectiveness
  • Task flow analysis and design
  • Cross utilization opportunities
  • Breakdown and set up efficiency and work practices
  • Just in time and cycle production capabilities
  • Case tags and shelf disciplines on core items
  • Store specific forecast based on POS history
  • Utilization of known loss data
  • Daily disciplines and routines to support a production planning environment
Evaluate and improve:

  • Order to delivery cycle time
  • Frequency and time of delivery
  • Order effectiveness and lean inventory
  • Store specific forecast based on POS history
  • 5-s organization of backroom prep rooms, coolers, and freezers
  • Sell by/sell through labeling and impact to shelf life
  • Product pull time and markdown controls
  • Known loss capture and reporting
  • Scale tare-weight parameters and price change controls
  • Product ID accuracy and yield controls
Complete with client:

  • Evaluate current FIM platform
  • Create matrix of recommendations including effort, cost and benefits
  • Design functional requirements
  • Project scoping and requirements gathering
  • Determine in-house build vs. third party vendor
  • Facilitate RFP process up to and including final selection
  • Manage implementation project and/or liaison between technology team and operation
Complete with client:

  • Generate a robust train the trainer program to ensure organization has sufficent super users
  • Create full project documentation for training and future reference
  • Complete certification program for all stores during rollout to ensure adherence to new program
  • Create sustainability plan including the creation of a corporate FIM administrator position(s) as required
  • Create sustainability/accountability program for all stores to be measured throughout the year


Using a blended team of consultants and client resources we work with our client organizations to train and build the required expertise to both achieve and sustain results. Leveraging our team’s prior experience with all channels of retail, we will bring fresh ideas to the table on how to run the business rather than suggest different ways of doing the same thing or reworking internal analyses.


With a broad exposure to technology solutions, we recommend and implement only the tools that work. We are not vested with any particular solutions or vendor packages.

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