by Rochelle Romeo | Dec 16, 2018 | Customer Service
Never A Better Time for Providing Outstanding Customer Service The retail landscape continues to change. Brick and mortar operations are struggling to achieve sales goals as online retailers continue to develop optimal logistics for getting product from their...
by Rochelle Romeo | Sep 9, 2018 | Fresh, Industry Perspective
Blurring the Line Between Grocery’s Prepared Foods and Restaurant’s Fast Casual Meals Consumer trends are always changing and it should come as no surprise that Millennials and Generation Z are having a significant impact on the local neighborhood grocery...
by Rochelle Romeo | Jun 13, 2018 | Process Improvement
There is Always a Better Way We often get lulled into thinking we are doing everything to the best of our abilities or in the most efficient manner possible. The truth is – “There is always a better way” to do everything. This should be part of our quest – to continue...
by Rochelle Romeo | Apr 4, 2018 | Industry Perspective, Loss Prevention
How do you get . . . “All That! and a bag of chips?” with DSD? Let’s look at Direct Store Delivery (DSD) – traditionally, merchants have used DSD vendors to provide for high volume or specialty products that the merchant cannot themselves produce or obtain for...
by Rochelle Romeo | Apr 4, 2018 | Industry Perspective
The Digital Age of Retail The Digital Age of Retail is upon us, and the evolution of digital channels has revolutionized the way people shop today. Customers are shopping across all channels and are expecting a seamless experience; most retailers are responding...
